Privacy Policy

Bingo football's Privacy Policy — Your data, our responsibility

Before submitting your personal information on Bingo Football, find out how it is collected, where it is stored, who it is shared with, and how it is kept secure. We have aimed to make everything as clear and straightforward as possible.

Last updated: January 2026

Six Key Sections of the Privacy Policy

A quick overview of what is covered before you read the full details.

What Information We Collect

What information is collected during registration, transactions, and browsing — and why it is needed.

How your information is used

How the data we collect is used for account management, payment verification, and service improvement.

Sharing with third parties

A clear breakdown of the circumstances and organisations under which your data may be shared.

Data security measures

How your data is kept secure with SSL encryption, firewalls, and access controls.

Cookie Policy

What cookies bingo football uses, why it uses them, and how you can manage them.

Your Rights

Details on your rights to view, correct, delete, or transfer your personal information.

1 Scope & key definitions

This Privacy Policy governs how information is managed between the entity operating the Bingo Football platform and its users. It applies to the Bingo Football website, mobile app, and any other digital services offered under the platform.

In this policy, "personal information" refers to any information that can directly or indirectly identify you — such as your name, mobile number, National ID number, email address, payment details, and device IP address. "Processing" refers to any operation performed on data, including collection, storage, modification, use, or deletion.

Important: By creating an account or using the Bingo Football platform, you are deemed to have accepted this Privacy Policy.

This policy is part of our Terms & conditions and Responsible Gaming Should be read alongside this policy. Together, these three documents form the complete agreement between Bingo Football and its users.

2 What Data We Collect

Bingo football collects various types of information through several means. Data comes primarily from three sources — what you provide directly, what is automatically collected while you use the platform, and what is received from third parties such as payment service providers.

Data Type Example When It Is Collected
Identity information Full name, date of birth, NID number Registration / KYC
Contact Information Mobile, email, address Registration
Financial information BKash/Nagad number, transaction history Deposit / withdrawal
Usage Data Betting history, game logs, login timestamps While using the platform
Device Information IP address, browser, OS, device ID Automatically
Verification Documents NID photo, selfie, proof of address During the KYC Process

Without this information, Bingo Football cannot deliver its services properly. For example, withdrawals cannot be processed without identity verification, and fraud prevention is significantly harder without device information.

3 How Your Information Is Used

Bingo Football uses your information only for specific, defined purposes. It is never used arbitrarily or without reason.

  • Account management: To create, verify, and secure your account.
  • Payment processing: To process deposits and withdrawals securely.
  • KYC Verification: To verify your age, identity, and account ownership.
  • Fraud Prevention: To detect and block suspicious activity.
  • Customer support: To help the support team resolve your issues faster.
  • Personalized Offers: To understand your usage patterns and show you relevant promotions.
  • Legal obligation: To fulfil requirements from licensing authorities or law enforcement agencies.
  • Service improvement: To improve platform performance and enhance the user experience.

Bingo Football never sells your data to third parties for marketing purposes. It is used solely for our own promotional communications, which you can opt out of at any time.

4 Sharing Data with Third Parties

Bingo Football shares your information with third parties only under strictly limited circumstances. Your personal data is never disclosed to outside parties without a valid reason.

  • Payment providers: Only the minimum information necessary is shared with bKash, Nagad, Rocket, and banks to verify transactions.
  • KYC service provider: Documents may be shared with licensed third-party agencies for identity verification purposes.
  • Technology Partners: Data processors are used for cloud hosting, cybersecurity, and analytics — they handle processing only and have no ownership of your data.
  • Licensing authority: We are required to share certain information with regulatory authorities in order to maintain our gaming licence.
  • Law enforcement: Information may be disclosed in response to a court order or a lawful legal request.

Our commitment: Your information will never be sold or transferred to advertising networks, data brokers, or social media platforms.

Before sharing data with any third party, Bingo Football ensures that party maintains adequate data protection standards. No data is shared with any third party unless a formal agreement is in place.

5 Data security measures

Bingo Football uses industry-standard technology to protect your personal and financial information. Our security framework operates across multiple layers.

  • 256-bit SSL Encryption: Every exchange of information on the site takes place over an encrypted channel — from your browser all the way to our servers.
  • Firewall & DDoS protection: Protects servers and databases from external attacks.
  • Two-Factor Authentication (2FA): In addition to your password, a mobile OTP is required to log in to your account.
  • Access Controls: Staff can only access the information they need for their specific role — no one has unrestricted access to all data.
  • Regular Security Audits: Penetration testing is conducted by independent third-party security experts.
  • Data backup: All data is backed up on secure, encrypted servers.
  • Suspicious activity monitoring: Automated systems monitor for unusual transactions or login attempts 24/7.

In the event of a data security breach, Bingo Football will notify affected users as quickly as possible and take all necessary protective measures. Your own vigilance matters too — avoid logging in on public networks and always use a strong password.

6 Cookie Policy

The Bingo Football website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on return visits.

You can manage cookies through the settings in most browsers. However, disabling essential cookies may cause certain features on bingo football to stop working properly.

7 How long your information is retained

Bingo Football does not retain data beyond what is necessary. How long we keep your information depends primarily on legal obligations and the purpose for which it was collected.

  • Account Information — For the duration of the active account and at least 5 years after closure (legal obligation)
  • Financial transaction records — minimum 5 years (Anti-Money Laundering regulations)
  • KYC documents — up to 5 years after account closure
  • Betting History — 3 Years
  • Support conversations — 2 years
  • Analytics data — anonymised, retained indefinitely

Once the retention period expires, personal data is securely deleted or anonymized so that identification is no longer possible by any means.

8 Your Rights

Every registered member of Bingo Football holds several important rights regarding their personal data.

Right to Access

You have the right to request a copy of the personal information we hold about you.

Right to Rectification

You have the right to request corrections to any information that is inaccurate or incomplete.

Right to Erasure

Under certain circumstances, you can request that your personal data be deleted.

Right to restrict processing

The right to object to the processing of your data for specific purposes.

Data portability

The right to receive a copy of your data in a portable format.

Right to opt out of marketing

The right to opt out of promotional communications at any time.

To exercise these rights support@bingofootball.net Email us at the address provided. We aim to respond within 30 days. In some cases, legal obligations may mean we are unable to fulfil every request.

9 Children's Privacy

Bingo Football is strictly for users aged 18 and above. We do not knowingly collect information from or provide services to anyone under the age of 18.

Age verification is mandatory at registration. If a user registers with a false age and is later found to be underage, their account will be closed immediately and all collected data will be deleted.

If a parent or guardian discovers that their minor child is using Bingo Football, please support@bingofootball.netto get in touch. We will take prompt action.

10 Policy Updates & Contact

Bingo football may update this privacy policy at any time. For significant changes, you will be notified at least 7 days in advance via your registered email or an in-app notification. The "Last updated" date at the top of the page will always reflect the most recent version.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. If you object to any changes, please close your account and notify our support team.

Contact: For any privacy-related questions or requests support@bingofootball.net Send us an email with the subject line "Privacy Request".

You're in Control of Your Data

Bingo Football believes that a user's personal data belongs to them. We are simply its trusted custodians. Our core data principles are: collect only what's needed, retain only as long as necessary, and be fully transparent about every use.

Some users ask — why is KYC required? The answer is straightforward. Regulatory authorities in Bangladesh mandate identity verification for online financial transactions. It's ultimately there to protect you — to prevent anyone from opening an account in your name and misappropriating funds. Bingo Football keeps the KYC process as simple as possible.

You can view and update your personal information at any time from the Profile section of your account — including your name, contact details, and notification preferences. If you need any data deleted or would like a copy of your data, please email our support team.

You can opt out of promotional emails or SMS at any time — either through your account settings or by clicking the "Unsubscribe" link at the bottom of any promotional email. However, essential service messages (such as transaction confirmations) cannot be turned off, as they are necessary for your account security.

Tips for Keeping Your Bingo Football Account Secure

Beyond our technical safeguards, your own awareness plays a major role in keeping your account secure.

  • Strong passwords: Use a password of at least 12 characters combining uppercase and lowercase letters, numbers, and special characters.
  • Keep Two-Factor Authentication (2FA) Enabled: With this enabled, no one can log in even if your password is stolen.
  • Never Share Your Password: Bingo Football support will never ask for your password — if anyone does, it's a scam.
  • Avoid Public WiFi: Logging in on free WiFi at cafes or shopping malls puts your data at risk of theft.
  • Log out on shared devices: If you use a friend's or family member's device, make sure to log out when you're done.
  • Verify transaction messages: After every deposit and withdrawal, check that the SMS/email notification matches the transaction.
  • Do not click unfamiliar links: Phishing messages impersonating Bingo Football may circulate — if you're suspicious, go directly to the website and log in from there.

Frequently Asked Questions About Data Privacy

Direct answers to questions about bingo football account security and verification.

Setting up two-factor authentication (2FA) on your bingo football account is straightforward. Log in to your account, then click the profile icon in the top right corner and go to "Account Settings" or the "Security" section. There you will find the "Two-Factor Authentication" or "2FA" option. Complete the verification by having an OTP sent to your registered mobile number, then enable 2FA. From that point on, after entering your password at login, a 6-digit OTP will be sent to your mobile — you will need to enter it to access your account. Keeping this feature enabled is strongly recommended, because even if your password is compromised, no one can log in without the OTP. If you have trouble setting it up through the app, reach out via support chat or email and the support team will assist you.

Completing KYC on bingo football generally requires three things. First, proof of identity — a clear photo or scan of both sides of your National ID (NID) or passport. Second, a selfie holding your ID document, which confirms that you are the person in the document. Third, in some cases proof of address may be required — you can submit a bank statement, utility bill, or a bKash/Nagad statement clearly showing your name and address. All documents can be uploaded directly from the "Verification" or "KYC" section of your account. Once submitted, verification is usually completed within 24 to 48 hours. During busy periods it may take a little longer — if so, contacting support can help speed up the process. If a document is unclear or unreadable, you may be asked to resubmit it.

Join a Trusted Platform

Your information is secure, your transactions are safe, and all terms are transparent. Register with bingo football and get a 100% bonus on your first deposit.

For persons aged 18 and above only. Please gamble responsibly.

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